Outlook read receipt information software#

The notification takes the form of an email, and will indicate whether the delivery succeeded, failed, or got delayed, and it will warn the sender if any email server involved was unable to give the sender a receipt. Several email tracking services also feature real-time notifications, producing an on-screen pop-up whenever the sender's email has been opened.Īnother kind of receipt can be requested, which is called a DSN (delivery status notification), which is a request to the recipient's email server to send the sender a notification about the delivery of an email that the sender has just sent. The technical term for these is 'MDN - Message Disposition Notifications', and they are requested by inserting one or more of the following lines into the email headers: 'X-Confirm-Reading-To:' 'Disposition-Notification-To:' or 'Return-Receipt-To:'.

Outlook read receipt information software#

Additional technical information, such as who it is from, the email software they use, the IP addresses of the sender, and their email server is commonly available inside the headers of the read receipt.

Read receipts are sent back to the sender's 'inbox' as email messages, but the location may be changed depending on the software used and its configuration. Even though it is an opt-in process, a recipient might consider it inconvenient, discourteous, or invasive. Generally, read receipts are only useful within an organization where all mail users are using the same email service and application.ĭepending on the recipient's mail client and settings, they may be forced to click a notification button before they can move on with their work. Those that do support it are not necessarily compatible with or capable of recognizing requests from a different email service or application. Not all email applications or services support sending read receipts, and users can usually disable the functionality if they so wish. However, requesting a receipt does not guarantee that one will be received, for several reasons. The sender selects the receipt request option prior to sending the message, and then upon sending, each recipient has the option of notifying the sender that the message was received or read by the recipient. Some email applications, such as Microsoft Office Outlook and Mozilla Thunderbird, employ a read-receipt tracking mechanism. Most email marketing software provides tracking features, sometimes in aggregate (e.g., click-through rate), and sometimes on an individual basis. However, due to the nature of the technology, email tracking cannot be considered an absolutely accurate indicator that a message was opened or read by the recipient. Most tracking technologies use some form of digitally time-stamped record to reveal the exact time and date that an email was received or opened, as well as the IP address of the recipient.Įmail tracking is useful for when the sender wants to know whether the intended recipient actually received the email or clicked the links. JSTOR ( October 2013) ( Learn how and when to remove this template message)Įmail tracking is a method for monitoring whether the email messages is read by the intended recipient.Unsourced material may be challenged and removed.

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